Computing Support for Researchers
We offer guidance on how to install certain science & engineering software packages on Windows systems, and can help with troubleshooting Windows installation and configuration problems specific to these packages. This support does not cover general Windows OS or networking support (which is provided by the IT department).
We can also offer general guidance for your needs to connect scientific equipment or instruments to computing hardware, and can serve as a “communication bridge” or facilitator between your team and the IT department, if there is such need.
We are also able to field questions and offer advice about the Linux OS for use on your laptops or desktops. However, simply because we are a very small group, administering, maintaining, or troubleshooting your systems is largely beyond our capacity.
Please note that support for these “non-HPC” needs is offered on a best-effort basis due to our limited human resources.